Terms of Service

Last updated: December 2024

These Terms of Service ("Terms") govern your access to and use of the platform services provided by Cogny, including any associated software, tools, services, or features offered through our website https://app.getcogny.com ("Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Service.

1. Definitions

  • "Cogny" refers to the business entity providing the Service, including any affiliates, subsidiaries, or partners.

  • "User," "You," or "Your" refers to any individual or entity using the Service.

  • "Service" refers to the platform and all related tools, features, services, and applications provided by Cogny.

  • "Content" refers to any text, data, feedback, reviews, or other material submitted by Users on the Service.

2. Acceptance of Terms

By accessing or using the Service, you agree to these Terms, our Privacy Policy, and any additional terms applicable to specific services provided within the platform. If you are using the Service on behalf of an organization, you affirm that you have the authority to bind that organization to these Terms.

3. Account Registration and Security

To use certain features of the Service, you may be required to create an account by providing personal or business information. You agree to:

  • Provide accurate, current, and complete information during the registration process.

  • Maintain the confidentiality of your account credentials (username, password, etc.).

  • Notify us immediately of any unauthorized access or use of your account. Cogny reserves the right to suspend or terminate your account if we suspect that you have violated these Terms or any applicable laws.

4. Use of the Service

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable local, state, or international laws while using the Service.

  • Use the Service to distribute harmful or illegal content, malware, or spam.

  • Interfere with or disrupt the operation of the Service, including bypassing security measures.

  • Use automated tools or scripts to access or scrape data from the Service.

5. Data Collection and Privacy

Your use of the Service is governed by our Privacy Policy. We collect and process your data as described in the Privacy Policy, which you agree to by using the Service.

6. Fees and Payments

If applicable, you may be required to pay certain fees for the use of specific features or services provided by Cogny. By using the Service, you agree to pay any fees associated with your use. Payment terms and conditions will be specified during the subscription or purchase process.

  • Billing: You agree to provide accurate billing information, including credit card details, if required.

  • Refunds: Refunds will be subject to the terms outlined during the billing process. Please contact us at john@getcogny.com for refund inquiries.

7. Ownership and Intellectual Property

  • Cogny Ownership: All rights, titles, and interests in the Service, including intellectual property rights, are owned by Cogny. This includes software, trademarks, logos, designs, and all associated materials.

  • User Content: You retain ownership of any content you submit to the Service. By submitting content, you grant Cogny a non-exclusive, royalty-free, worldwide license to use, display, and distribute the content as part of the Service.

8. User-Generated Content

You are responsible for any content you upload, submit, or share through the Service. By submitting content, you:

  • Represent and warrant that you have the right to upload or share the content.

  • Agree not to upload content that is defamatory, offensive, illegal, or infringes the intellectual property rights of others.

  • Cogny reserves the right to remove any content that violates these Terms.

9. Service Availability and Updates

While we strive to provide continuous access to the Service, Cogny does not guarantee uninterrupted availability or error-free performance. Cogny may occasionally suspend the Service for maintenance or updates. We will provide notice when possible, but Cogny is not liable for any interruptions or downtime.

10. Termination

Cogny reserves the right to suspend or terminate your access to the Service at any time, without prior notice, if we believe you have violated these Terms or engaged in any unlawful activity. You may also terminate your account by contacting us directly or through the Service interface.

Upon termination, your rights to use the Service will immediately cease, and any obligations to pay outstanding fees will survive termination.

11. Limitation of Liability

To the fullest extent permitted by law, Cogny will not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use or inability to use the Service. Our total liability for any claims related to the Service will be limited to the amount you paid for the Service in the preceding 12 months.

12. Indemnification

You agree to indemnify and hold harmless Cogny, its affiliates, employees, and partners from any claims, damages, or liabilities arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

13. Dispute Resolution

Any disputes or claims arising from these Terms will be governed by the laws of Greece, without regard to its conflict of laws principles. You agree to resolve disputes through mediation or arbitration in accordance with the rules of the Greek Arbitration Association.

14. Amendments to These Terms

Cogny reserves the right to modify or update these Terms at any time. Any changes will be effective upon posting the updated Terms on our website. We will notify you of significant changes via email or through the Service. Your continued use of the Service after the changes will constitute your acceptance of the updated Terms.

15. Contact Information

For any questions about these Terms, or if you need to contact us for any reason, please email us at john@getcogny.com or use the contact details below:

  • Email: john@getcogny.com

  • Address: Apostoli 1, Piraeus, Greece

16. Miscellaneous

  • Entire Agreement: These Terms constitute the entire agreement between you and Cogny regarding the use of the Service.

  • Severability: If any part of these Terms is found to be invalid, the remaining provisions will remain in full force and effect.

  • Waiver: Failure to enforce any provision of these Terms does not waive our right to enforce it in the future.

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